FAQ
MAANOS Massages
What types of massages does Maanos offer?
The type of massage you need! 😇
More seriously, Maanos offers massages adapted to your desires. We adapt to the areas you want to work on, the pressure you want and the massage style you like. Among the massage types known to all, we find:
- relaxing massage,
- back neck shoulders massage,
- deep tissue massage,
- sports massage,
- pregnancy massage,
- hot stone massage,
- children's massage
These massages are offered as inspiration but at Maanos, all our massages are made to measure according to your desires.
For more information, visit the page Our Massages.
What is customized massage?
Customized Massage is simply our Art 😏
The Maanos Customized Massage is a 100% personalized wellness massage.
With us, you choose the pressure, the areas to work on and the massage style you want.
For example, you have back and neck pain, you love scalp massage and you need drainage in your legs? No problem. Our massage therapists make available all their technical skills and anatomical knowledge to create the perfect massage for you.
Are your massages suitable for everyone (adults, seniors, pregnant women, children...)?
Maanos massages are 100% personalized. They therefore adapt to everyone's needs. According to your issues, whether you are a senior or younger, athletic or sedentary, a pregnant woman, a child, we will create the perfect massage for you.
What are the benefits of Maanos massages?
I think we all agree that the best way to answer this question is to come and try it!
We're waiting for you at our center: Book a massage
Do you offer Duo massages?
Relaxation moments for 2 at Maanos? We answer with a Big Yes! 😍
Our Duo massages are possible in specific cabins designed for this purpose. You are therefore massaged by two different massage therapists, at the same time, in the same room.
However, each person has their personalized massage, always 100% Customized!
Les massages duo Maanos sont possibles au Luxembourg dans les centres de Soleuvre, Limpertsberg et Marnach.
How long does a massage last? Can I choose a custom duration?
At Maanos, the massage times offered are as follows:
- 30-minute massage
- 45-minute massage
- 60-minute massage
- 90-minute massage
Each massage can be done solo or as a duo.
How do I book my massage at one of your Maanos centers?
Maanos est présent dans tout le Luxembourg 🇱🇺 !
Les réservations se font en ligne sur une plateforme dédiée : Salonkee.
Pour réserver votre massage dans le centre de votre choix, allez dans l’onglet Nos Centres, sélectionnez le centre souhaité et cliquez sur Réserver.
Vous arriverez directement sur la plateforme de réservation du centre choisi.
Il est aussi possible de prendre rendez-vous par téléphone : (+352) 2610 3434
How far in advance should I book my massage?
It all depends on your availability!
If you are available during the week, then you will find your appointment by booking 7 to 10 days in advance, sometimes less depending on your luck.
If you prefer end of day or Saturdays, it is better to book your massage about 2 to 3 weeks in advance to be sure to find the perfect slot. ☺️
I need to modify or cancel my appointment, how do I do it?
Il est possible de modifier ou d’annuler votre rendez-vous directement via la plateforme de réservation Salonkee.
Otherwise, you can also contact us by phone.
Nous vous remercions de compter au moins 48 heures pour décaler ou annuler un rendez-vous. Bien sûr des imprévus arrivent parfois et nous le comprenons. Dans ce cas, merci de nous appeler afin que l’équipe soit informée.
What should I bring for my massage?
You, just you and your desire to relax! 🥰
To come for a massage at Maanos, no need to think too much. The massage is done in underwear, so choose a comfortable one! There is no shower available on site.
Can I choose my massage therapist (man or woman)?
The Maanos team is mixed, almost always composed of men and women massage therapists to adapt to everyone's preferences. It is therefore possible to choose your preferred massage therapist when making your appointment on the booking platforms. We can also guide you by phone if in doubt.
To book your massage, please select the center of your choice
What are the training and qualifications of Maanos massage therapists?
L’équipe Maanos Luxembourg vient d’horizons très différents. Tous ont des formations diverses et variées, reconnues dans les pays concernés et une expérience significative dans leur métier. En plus de leurs antécédents personnels, dès leur arrivée dans l’équipe, Maanos prévoit une formation technique spécifique. L’objectif étant d’uniformiser les pratiques et de transmettre le savoir-faire du massage Sur Mesure tout en conservant le style propre à chacun !
Chez Maanos, peu importe le praticien choisi, il saura s’adapter et répondre précisément à vos besoins !
What are the payment methods?
Chez Maanos, il est possible de régler votre massage de plusieurs manières. Vous pouvez payer avec une carte bancaire ou en espèces. Les chèques ne sont pas acceptés.
Gift vouchers and subscriptions are also considered as payment methods.
How do the 3 or 5 massage packs (or subscriptions) work?
Now this is THE Maanos good deal! 🤫
Maanos offers packages of 3 or 5 massages at advantageous rates. By purchasing a subscription at Maanos you benefit from a discount of 10% (3 massage pack) and 15% (5 massage pack).
Ces abonnements sont nominatifs et peuvent être utilisés sans limite de temps, selon les conditions de vente du pays en question. Ils sont valables dans tous les centres au Luxembourg.
To view our rates, choose the center of your choice
Do you offer massages at home or only in centers?
Maanos is a massage center concept.
We welcome our clients only in our cabins designed for this purpose. The objective being maximum customer satisfaction, we prefer to ensure the good conditions of your massage: an optimal installation, an environment conducive to relaxation and a place dedicated to well-being.
Gift vouchers - purchase
How to give a Maanos Massage Gift Voucher?
To give a massage to a loved one, you can purchase a Maanos gift voucher online. To do this, go to the gift vouchers tab on our website.
Our gift vouchers are fully customizable! You can upload your photo or choose from our suggestions and write a personalized message. Payment is made online on our platform and the voucher will be sent to you by email instantly. ☺️
It is also possible to purchase physical gift vouchers at our massage centers.
What amounts are available for gift vouchers?
Chez Maanos, tout est Sur Mesure, même les chèques cadeaux ! 🤩
You can give a gift voucher for a specific massage duration or an open-amount gift voucher.
Either way, the recipient can use the gift voucher as they wish, in one or several times, depending on the allocated budget.
What is the validity period of a Maanos gift voucher?
Maanos Luxembourg gift vouchers are valid for 1 year from the purchase date indicated on the gift voucher.
Si vous venez après la date, nous vous demanderons de compléter le paiement pour s’aligner avec les tarifs en vigueur au moment du rendez-vous.
How will I receive the gift voucher (by email, paper version, etc.)?
The Maanos gift voucher is sent by email instantly after your purchase, in pdf format.
How long does it take to receive a gift voucher after purchase?
Le chèque cadeau Maanos est envoyé instantanément par email à la suite de votre achat. Si vous ne le voyez pas dans votre boite mail principale, n’oubliez pas de regarder vos spams.
Can I have the gift voucher sent directly to the recipient?
The gift voucher is sent by email to the buyer. You can then choose to print it or forward it by email to the recipient.
Do you offer packaging or a physical gift voucher?
Vous pouvez venir acheter un chèque cadeau directement dans tous nos centres au Luxembourg ! Il vous sera fourni avec une jolie enveloppe noire.
And quite objectively, our gift vouchers are really stunning! 🤩
Are gift vouchers refundable or exchangeable for cash?
Gift vouchers are neither exchangeable nor refundable for cash.
Gift vouchers - Use
Is the gift voucher nominative? Can I give it to someone else?
Les chèques cadeaux ne sont pas nominatifs. Si vous ne pouvez pas profiter de votre chèque cadeau massage, il est possible (et même conseillé) de le donner à un proche.
The expiry date of my gift voucher has passed, what should I do?
Really? Forgetting a massage is actually possible? 🙈
If the expiry date of your Maanos gift voucher has passed, please contact customer service at contact@maanos.com.
I have an individual gift voucher but I want to come as a duo, is that possible?
You've been given a Maanos massage and you want to share this moment with a loved one? It's possible (and above all a great idea!)! 💌
2 options :
- The second person also has a gift voucher: in this case, you just need to give your 2 gift vouchers to the massage therapists who will welcome you.
- The second person doesn't have a gift voucher: then you will simply be asked to complete the payment to pay for the 2nd massage.
I have a duo massage gift voucher but I want to use it alone, is that possible?
After all, better alone than in bad company! 🫶🏼
The Duo gift voucher can absolutely be used in several sessions by one person.
In this case, the massage therapists will take into account the gift voucher amount and deduct the price of the service performed. The remaining balance can be used during other appointments.
I would like to have a different massage than the one indicated on my gift voucher, is that possible?
Customized, we said Customized! 😁
You can use your gift voucher as you wish! If the chosen massage doesn't suit you, we will use your gift voucher as an available amount to perform the massage of your choice.
If the amount of the chosen massage is higher than the available budget, a supplementary payment will be requested. If on the contrary, the amount is lower, you can keep the rest for another appointment!
Nothing is wasted, we adapt to your wishes!
The massage I want is more expensive than the value of my gift voucher, what should I do?
No problem, only solutions! 😇
If the amount of your massage is higher than the available budget on your gift voucher, you can complete your payment using our standard payment methods: credit card or cash.
I've lost my gift voucher, what should I do?
No choice left... Sherlock Holmes must spring into action! 🧐
We assume yes, but just in case: have you asked the person who gave it to you? If the gift voucher was purchased online, the person who gave it to you received it by email. So they may have kept a record...
If you received a physical gift voucher in an envelope, it was purchased at one of our centers. In this case, send us an email with the following information:
- the buyer's name, first name and contact details (email / phone)
- the purchase date (as precise as possible)
- the center where the voucher was purchased
- the massage time offered or gift voucher amount
We will do our best to help you!
